FAQ

What can make Yubice a best choice for my camping purchase?

Yubice is an online store created by professional of interior decoration, we choosed our collection with a lot of care so it will fit and make a spot in any style if your homes.

Are the Yubice items safe?

All the items that we are selling in our store are safe to use.

  

What are the shipping times for your products?

We take 2-4 days to process your order and then 2-3 weeks to deliver.

 

Do you ship all over the world?

Yes, absolutely. We ship worldwide.

 

Where do we ship your product from?

Our offices are located in Alberta, Canada. Our international warehouse is located in China.

 

Do you provide product tracking / tracking information?

Yes, if you didn’t get your tracking number please contact us using our contact page or at contact@yubice.com

 

I received a damaged item. What can I do?

We are sorry to hear that. Simply send us an image of the damaged item in question to the email address: contact@yubice.com and we will send you a similar replacement item as soon as possible.

 

I still have not received my order. What is taking so long?

 

We apologize for the delay. Sometimes international shipping may take longer than expected due to customs clearance. You can however track your order and see where it is at any time. If you still feel that you need assistance in tracing your package or would like to inquire about it, please contact us by email at the following address: contact@yubice.com